Sales & Revenue Leaders
- CROs & CSOs
- VPs of Sales
Your forecast is due Monday. The pipeline report isn’t the one you’ll present.
RevOps consulting for sales and revenue leaders — the people accountable for the number, and for explaining it when it moves.
Who this is for
Built for the sales leader whose real forecast doesn't live in the CRM
The stages were copied from a template, or written by the first rep who had time. They describe a generic sales process, so every rep reads them a little differently, and the pipeline report ends up measuring how diligent each rep is about updating rather than where deals actually stand. So the real forecast moves into a spreadsheet, a Friday call and your own judgment.
New business, renewals or both, all work here. Some of you run one motion with one team; some sell enterprise and mid-market on different clocks; many sell through partners as well as directly. What matters to us is that the pipeline describes the business you actually run, not the one the template assumed.
We don’t do sales training, hiring or compensation design. If the problem is that the team can’t sell, we are the wrong firm. If the problem is that nobody can see what the team is selling, that is exactly the work.
Most of what we rebuild lives in HubSpot, connected to the quoting tool, the contract and e-signature step, and the billing system that takes over at closed-won. If you are not on HubSpot and not considering it, say so early and we will tell you whether we can still be useful.
The usual situation
One deal. Four places it lives.
The deal you forecast and the deal you invoice are rarely the same record.
- HubSpot The stage it was last moved to
- The rep’s inbox Where the deal actually stands
- The quote What was actually promised
- Billing What finally gets invoiced
So the forecast gets assembled by hand, and it starts aging the moment you present it.
What it actually costs
Where the forecast loses its credibility, not just time.
- Stages without exit criteria. A deal moves forward when a rep feels good about it, so two deals in the same stage can be weeks apart.
- A shadow pipeline. The spreadsheet your managers keep next to HubSpot is the real forecast. It is also the version nobody else can see.
- Closed-won as a cliff. The deal is re-keyed for onboarding, billing and support, and each copy drifts further from what the customer was actually sold.
- Renewals nobody owns. The contract end date sits in a PDF, so the renewal conversation starts when the customer raises it, usually with a competitor’s quote in hand.
- Metrics that depend on who pulled them. Win rate, cycle length and source change with the filter, so every pipeline review opens with an argument about the data.
None of this is a rep-discipline problem. Reps keep a system current when updating it is easy and useful to them, and skip the ones that only serve a report.
Rebuilding the forecast by hand costs your managers hours every week. That is the smaller number. The bigger one is the deal you counted on that was never really there, and the one that slipped because nobody owned its next step.
If the instinct is to tidy the pipeline before bringing anyone in: defining the stages is the first thing we do together. See the full process.
One example
One way to count ARR.
An AI company selling into insurers had ARR figures that changed depending on who calculated them, in which currency.
- What we built. A single ARR method with currency conversion built in, closed-deal financials locked once a deal is won, and renewals created automatically.
- How the pipeline changed. Enterprise and SMB deals moved into separate pipelines, because they are sold differently and close on different clocks.
Tell us what the forecast leaves out.
Thirty minutes. Bring the spreadsheet your team keeps next to HubSpot; whatever is in it is usually the list of what the pipeline is missing. If an Orientation makes sense we will scope one, and if the fix is smaller than that, we will say so.
Schedule a Chat- We trace how a deal moves from first meeting to invoice today
- We name the stages and handoffs where your pipeline stops telling the truth
- We describe what an Orientation would cover for a sales team like yours
- We tell you if we are not the right fit, and who might be
How we help
Map it, design it, build it — from first meeting to signed renewal.
The same three phases as every engagement, pointed at the pipeline you forecast from.
- 01 Current Reality Where you are now
- 02 Orientation Discovery & audit
- 03 Cartography Mapping & design
- 04 Exploration Build & implement
- 05 Connected Operations Where you end up
Orientation
We sit in on pipeline reviews, follow a handful of deals from first meeting through quote, contract and invoice, and read every stage, property and report underneath them. Four weeks, ending in a findings document and a full audit of your portal.
Cartography
Quick wins first, then the design: stages defined by what has to be true, separate pipelines where your motions genuinely differ, and a closed-won handoff that creates the onboarding and billing records on its own. Approved pieces get built as we go. Around twelve weeks.
Exploration
We build out the rest with your team — forecast and velocity views, renewal pipelines, quote-to-invoice handoffs — then train them and hand over SOPs detailed enough that a new rep can’t break it. Around six weeks.